Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Cheadle | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Cheadle collects, uses, and safeguards your information in accordance with UK GDPR and applicable data protection legislation.

1. Who We Are

Pharmacy Weight Loss Cheadle is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Cheadle and across the UK. As a data controller, we are responsible for ensuring your personal data is handled lawfully, fairly, and transparently.

2. Data We Collect

When you use our services, we may collect the following categories of information:

• Personal identifiers: Full name, date of birth, address, email address, and phone number
• Health information: Medical history, current medications, weight, BMI, and other clinical details necessary for safe prescribing
• Payment information: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, device information, and website usage data
• Communication records: Records of any correspondence between you and our pharmacy team

Health data is classified as special category data under UK GDPR and is handled with the highest level of care.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatments and dispense prescriptions safely
• To process orders and arrange delivery, which typically takes 1 working day once your consultation has been approved by our pharmacist
• To communicate with you regarding your treatment, order status, or follow-up care
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy
• To maintain accurate clinical and business records
• To improve our services and website functionality

Our lawful bases for processing include contract performance, legal obligation, and explicit consent for special category health data.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies we may use include:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand website traffic and user behaviour
• Functional cookies: Remember your preferences to improve your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

5. Sharing Your Data With Third Parties

We do not sell your personal data. We may share your information only where necessary with trusted third parties, including:

• Prescribing clinicians: To facilitate safe and appropriate treatment
• Delivery partners: To fulfil and track your medication orders
• Payment processors: To securely handle transactions
• IT and platform providers: Who support our website and pharmacy management systems
• Regulatory bodies: Such as the GPhC or NHS where we are legally required to disclose information

All third parties we work with are bound by data processing agreements and must handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. Financial records are kept for six years. Data is securely deleted or anonymised once retention periods have expired.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All clinical data is encrypted and stored on secure servers located within the UK.

8. Your Privacy Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access the information we hold about you, request corrections, ask for deletion where appropriate, and object to certain types of processing. You may also request that we restrict how we use your data or ask us to transfer it in a portable format. To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Cheadle
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy was last reviewed in July 2026 and will be updated periodically to reflect any changes in our practices or applicable legislation.